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Knowledge Base

Admin Access Issues in Google Workspace (Formerly G Suite)

If you have purchased Google Workspace through your account, you should be able to access the Google Admin panel from within your Account Manager.

Access Google Workspace from the Account Manager

  1.  Log in to your Account Manager.
  2. Click the Email & Office tab on the left-hand menu.

    Account Manager - Email & Office tab

  3. Select Google Workspace.
  4. On the right pane, the status and renewal settings of your Google Workspace will be displayed. Click the Login to Workspace button in the top-right corner to go to your Google Workspace Admin account.

    Email & Office tab - Google Workspace

 

Enable API from Google Admin

If the Google Tools section does not appear, here are a few solutions for this issue.

  1. Log in to your Google Admin.
  2. From the Admin dashboard, go to Security.
  3. To see Security on the dashboard, you might have to click the More controls at the bottom.

    Security

  4. Click on API Permissions.

    API Permission

    API Permissions

  5. Enable all API Access by clicking on the radio buttons.

    Enable API Access

In the event that you are unable to access your Google Admin from the Account Manager and see an error message, please contact us.

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