How to Update MX Records - Mail Exchange Record - DNS Management

What is an MX Record? 

MX records are responsible for directing emails to the specified mail servers. They are necessary for sending and receiving emails between email addresses.

Modifying My MX Records

MX records are often modified to utilize a different email service than your hosting provider, and personal servers are designated as mail backups if the default mail option fails. When using our nameservers, your default MX record is your domain name, which contains a local IP address for the server, so all mail is handled locally. However, this record can be modified to point to a third-party email host, or you can add additional MX records and set their priority.

• Updating your MX Records
• MX Records FAQs
• MX Record Format

Updating your MX Records

1. Log in to your Account Manager.
2. Click Domains in the left-hand menu.

   

3. If you have a single domain in your account, you'll be redirected to the domain management page right away.

   If you have multiple domains in your account, click the domain to go to its management page.

4. On the domain management page, scroll down to the Advanced Tools section and click the Manage link beside Advanced DNS Records.

   

5. You'll be redirected to the Manage Advanced DNS Records page. Scroll down to the MX (Mail Exchanger) section and click Bulk Edit.

   

6. You can now make updates on your domain's MX records. You can add, edit, or delete your MX records.

   

7. You may also need to remove conflicting MX records by putting a checkmark in the domain's checkbox on the right under the Delete column.

   

8. Click the Save button to save your changes.
9. Give your MX records time to fully propagate, which may 0-4 hours to resolve, though they are known to take as long as 8 hours to fully propagate.

MX Records FAQs

How do I change my MX records to work with Google?

• If you purchased Google Workspace through us, your email (your MX records) are automatically configured.
  Please note that you can now set up Google Workspace with domains not registered with us. Visit the How to Manage Google Workspace (Formerly G Suite) article to learn how to set up the MX record of your Google Workspace account.
• If you purchased Google Workspace directly from Google, you will need to update your MX records with your hosting provider.

How do I change my MX records to work with other email providers?

1. Obtain the appropriate MX records settings from your email provider.
2. Update your MX records using the steps discussed above.
3. Wait up to several hours for the changes to take effect.

How do I host my email with you while keeping my other services hosted elsewhere?

Make sure that your MX records are pointing to your Domain.com hosting account. Work with your domain/hosting provider if you need assistance setting up your MX records within their control panel. Any changes you make could require several hours before they take effect.

MX Record Format

If your nameservers are with us, use "mx.mydomainname.com" as your MX records. (Please make sure to replace "mydomainname.com" with your actual domain name.)

If your nameservers are pointing elsewhere, you will need to contact where the nameservers are pointing to make this change within their control panel. You can provide them with your Domain.com MX record "mx.mydomainname.com" so they can point your emails to us. (Please make sure to replace "mydomainname.com" with your actual domain name.)

To learn more about the primary use of various DNS Records, check out DNS Records Explained.