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How to Update MX Records - Mail Exchange Record - DNS Management

MX records are often modified to utilize a different email service than your hosting provider or to designate personal servers as mail backups if the default mail option fails.

Here are the steps on how to update your MX records:

  1. Login to your Domains Dashboard.
    Login to your Domains Dashboard
  2. In Card View, click Manage on the domain you wish to update the MX records. 
    Card view, Manage
  3. In List View, click on the cog icon. 
    List View, Manage
  4. On the left sidebar, click on DNS & Nameservers
    DNS & Nameservers Tab
  5. On the DNS & Nameservers page, select the DNS Records tab. 
    DNS Records Tab
  6. Add a new A Record by clicking the blue + button.
    Add a New Record
  7. In the window that appears, select MX record type from the dropdown list.
  8. Type in the MX record value in the content field.
  9. Then click on the Add DNS button.
    Add New DNS Record
  10. Or, click the three dots on the MX record you wish to edit or delete. Make sure to update both MX Records with the right format.
    MX Record
  11. Make your revisions and Click on Update DNS. Note: Before updating MX Records, use these tools to verify where the domain’s MX record is currently resolving, before making changes: DIG or WHOIS
    Edit DNS Record

    MX Record Format

    If NameServers are with us, then follow these two formats for the two MX Records. Make sure to change the word "domainname" with your actual domain name.

    MX Record Format

    MX Record Format

    If NameServers are pointing elsewhere, you will need to contact where the NameServers are pointed to get this change made. You can provide these formats so they can easily point the MX Records to us. Make sure to change the word "domainname" with your actual domain name and the "brandname" with the hosting provider name like hosting.com.

    MX Record Format
    MX Record Format
    To learn more about the primary use of various DNS Records, check out DNS Records Explained.

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