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Knowledge Base

Domain: FAQs

Understanding the differences between domain pointers and subdomains is crucial when setting up a website. Using domain pointers, the entire domain (example.com) will redirect to a specific URL (https://www.sample.com). In contrast, using a subdomain (e.g., shop.example.com) redirects only that portion of the domain to the desired URL without affecting the main domain's website. This distinction is essential for directing web traffic appropriately based on your needs. 

Domain Ownership 

It's essential to register a domain under your business or personal account. You can secure this by purchasing it through this link.   

Setting up DNS 

  1. Log in to Account Manager.
  2. Click on the Domains section and click on the three-dotted line or the right under the selected domain.

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  3. Go to Advanced Tools to add the assigned DNS to your account.

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  4. Assign the DNS to the box and click SAVE. 

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Note that DNS record changes may take 24-48 hours to take effect. 

Setting up the website 

(Account created before April 2023) 

  1. Log in to Account Manager. 
  2. Click on Hosting, and search for Site Enhancements.

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  3. Select Open Source Applications. 
  4. Install WordPress into your domain.

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  5. Follow all the processes, and you're done setting up your Site, from domain registration to live website.     

Setting up the website 

(Account created after April 2023) 

  1. Log in to Account Manager 
  2. Click on Hosting, then select MANAGE.

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  3.  Click WordPress and type in your site title. 

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  4. Fill out your Email, Username, and Password. Click Install WordPress if completed.

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  5. Once the installation is complete, an email with details of the WordPress installation, including site credentials, is sent. 

    To access, click Manage Site.

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