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Knowledge Base

Domain Management: How to Update Subdomains

What is a Subdomain?

As your web presence increases, you may require the addition of subdomains for your website. Subdomains help you organize your content and provide additional advantages with navigation. Subdomains are like children to your parent or top-level Domain. You can put a page of your site on the subdomain, like shop.domainname.com. In some cases, customers create a separate website and put it into the subdomain.

How to Create a Subdomain

  1. Log in to your Account Manager.

    Checkout Domain order

  2. Select the Hosting tab on the left pane, then click on the MANAGE button on the hosting server you want to update, that is, if you have multiple hosting under the account.

    Checkout Domain order

  3. Click on Assign/Edit Your Domain to add in your subdomain.

    Checkout Domain order

  4. Click ASSIGN NEW, look for the drop-down option to select Add Domain not listed, and click SELECT.

    Checkout Domain order

  5. Type in your desired sub-domain to add to the search bar, once you've done this, click the SELECT button.

    Checkout Domain order

  6. Now, the subdomain is added to the Account manager. 

    • Some common subdomains are test, admin, and shop. The shop subdomain is often used for the customer's e-commerce section. The test subdomain is most commonly used for redirecting a customer to a temporary page while the main website is under maintenance.
    • Example:
      Note: Make sure to put the correct folder name or location so the subdomain will show your files correctly. It is recommended, mainly if you have started, to point the subdomain to an empty folder and put the contents inside it.

How to Remove a Subdomain

  1. On Assign/Edit your Domain, click the Unassign button on the domain needs to Unassign next to edit. 

    Checkout Domain order

  2. Click on the domain you want to remove, and once done, select CONTINUE

    Checkout Domain order

How to Point a Subdomain to Another Server

If you wish to point your subdomain to a different server, you just need to create an A record and point it to your new host's IP address, where your content is/will be located. To know more about updating an A record, please click here.

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