Loading...

Knowledge Base

Domain Registration: How To Change Domain Auto Renewal Settings

The Auto-Renew feature of domains registered at Domain.com is enabled by default. If Auto-Renew is enabled, Domain.com will charge your payment method on file or invoice your account. If Auto-Renew is disabled, you are responsible for manually renewing your domain within the Account Manager before its expiration date.

Please note that once a domain is renewed, it is non-refundable. Also, the renewal of your domain name is separate from the renewal of your Domain Privacy service.

Managing the Auto-Renew of your Domain

Auto-Renew in the Domains tab

If you have a single domain in your account, follow the steps below.

  1. Log in to your Account Manager.
  2. Click Domains in the left-hand side menu.

    Account Manager - Domains tab

  3. In the Domain Overview section, click the Turn on link under Auto-Renew.

    Domain Overview - Turn on Auto-Renew

  4. A confirmation pop-up will appear. Click Enable to proceed.

    Confirmation pop-up

If you need to disable the domain's Auto-Renew feature, go to the Renewal Center section.

 

If you have multiple domains in your account, follow the steps below.

  1. Log in to your Account Manager.
  2. Click Domains in the left-hand side menu.

    Account Manager - Domains tab

  3. Put a checkmark on the domain you need to manage and click the Actions dropdown menu.
  4. In the dropdown, select Renew and then click Turn on Auto-Renew/Turn off Auto-Renew.

    Renew dropdown

  5. A confirmation pop-up will appear. Click Enable to proceed.

    Confirmation pop-up

    To disable it, select the checkbox and then click on the Disable button.

    Confirm to disable

Auto-Renew in Renewal Center

  1. Log in to your Account Manager.
  2. Click the Renewal Center tab on the left-side menu.

    Renewal Center tab

  3. Put a checkmark on the domain you want to renew.
  4. Click Enable Auto-Renew to turn on the auto-renewal feature.

    Enable Auto-Renew

    Click Disable Auto-Renew to turn off the auto-renewal feature.

    Disable Auto-Renew

  5. A confirmation pop-up will appear. Click Enable to proceed.

    Confirmation pop-up

    To disable it, select the checkbox and then click on the Disable button.

    Confirm to disable

 

Manually Renewing your Domain

If the Auto-Renew of your domain is already disabled and you still want to keep your domain, you may want to manually renew it before its expiration date.

  1. Log in to your Account Manager.
  2. Click the Renewal Center tab on the left-side menu.

    Renewal Center tab

  3. Put a checkmark on the domain you want to renew.
  4. Click the Renew Now button.
  5. Select your preferred length of term in your Cart, and then click Continue to Checkout.

    Renewal Center - Cart - Continue to Checkout

  6. Ensure you have a payment method on file. You will be prompted to add one if you don't have it on file. Click the + Add Payment Method link to add a new payment method.

    Renewal Center - + Add Payment Method

  7. Click Submit Payment.

Loading...