Email Client Setup
What is an Email Client App?
Email clients are applications on your computer or apps on your phone that retrieve emails and deliver them to your email inbox. Email clients can both send and receive your email messages. Microsoft Outlook and Mac Mail are two examples of email clients. This article includes setup guides for the most common email clients.
Generic Email Client Settings
These are the generic settings and should work for any email client or mobile device.
| Settings | What You Input |
|---|---|
| Username: | Your full email address |
| Password: | Your email password |
| Connection Type: | Server & Port info |
| POP | Incoming Server: pop.domain.com Incoming Port: 110 (or 995 with SSL enabled) |
| IMAP | Incoming Server: imap.domain.com Incoming Port: 143 (or 993 with SSL enabled)) |
| SSL (Optional): | Enabled or Disabled |
| Outgoing Server Authentication: | Enabled |
| Outgoing Server: | smtp.domain.com |
| Outgoing Port: | 587 (or 465 with SSL enabled) |
Tip: If 587 is not working for the Outgoing Port, try using port 25 instead.
To learn more about the difference between IMAP and POP, please click here.
Email Client Setup Guides
Our Knowledge Base Guides
Email Clients:
- Mac OS X Mail
- Outlook 2003
- Outlook 2007
- Outlook 2010
- Outlook 2013
- Outlook 2016, 2019, and Outlook 365
- Mozilla Thunderbird
- Outlook for Mac 2011
- Thunderbird 78
- Windows 10 Mail App
Mobile Devices:
- Apple iOS 8 and 9
- Apple iOS 10
- Apple iOS 11 and 13
- Apple iOS 14
- Android Devices (Old version)
- Android Devices (New version)
- BlackBerry
- Windows 8 Phone
Microsoft 365:
- How Do I Sign Up For Microsoft 365?
- Microsoft 365: Features
- Microsoft 365 - Migrating Email, Contacts, and Calendars
- Microsoft 365 Setup: DNS with Other Provider
- Microsoft 365: Temporary Passwords and Password Resets
- Outlook 2016, 2019 and Microsoft 365
Google Workspace:
- Activate Google Workspace (Formerly G Suite)
- Admin Access Issues in Google Workspace (Formerly G Suite)
- Google Workspace: How to Import Messages into Gmail
- How to Access the Admin Console in Google Workspace (Formerly G Suite)
- How to Add Google Workspace User Accounts (Formerly G Suite)
- How to Buy Google Workspace (Formerly G Suite)
- Learn How to Use Google Workspace (Formerly G Suite)
Developer Support Links
Email Clients:
- Apple Mail
- Entourage for Mac
- Eudora
- Microsoft Outlook 2003
- Microsoft Outlook 2007
- Microsoft Outlook 2010
- Microsoft Outlook 2013
- Mozilla Thunderbird
- Opera Mail
- Outlook for Mac 2011
- Pegasus Mail
- SeaMonkey Mail
Mobile Devices:
- Apple iPad
- Apple iPhone
- Blackberry
- Dell
- Google Nexus
- HTC
- LG
- Motorola
- Nokia
- Samsung
- AT&T
- Sprint
- T-Mobile
- Verizon
Troubleshooting Guide
Double-check your email client settings
Review your settings again for any possible typographical errors (especially the email password).
Are your mail records pointing to our MX Server?
Your domain DNS settings control which hosting provider handles your email services. Double-check your settings to make sure they point to our MX Server. If your domain is not registered with us, you may need to update your Nameservers or MX Records.
For information on changing your domain DNS settings, please view these articles:
Confirm that you have a stable internet connection
| Connecting from your computer | Connecting from your mobile phone |
|---|---|
|
|
Still need further assistance? We are always here to help you. If you have gone through all of the troubleshooting steps and still have an issue, please contact us!