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Knowledge Base

Microsoft 365: Temporary Passwords and Password Resets

Microsoft 365 Temporary Password

After acquiring a Microsoft 365 license and assigning it to a user, the user will receive a temporary password, which must be manually copied to their clipboard.

Utilize the temporary password provided to access Microsoft for the initial login. Upon logging in, Microsoft will prompt users to create their own custom password.

In the event that a user neglects to save their temporary password, they should reset it in order to obtain a new temporary password.

 

Microsoft 365 Password Recovery

If you cannot remember your Microsoft 365 password or get locked out, here are the steps you should take. Also, note that Microsoft 365 uses temporary passwords as part of the password reset/recovery process.

Please note that only admins can reset passwords.

Here are the steps to reset your Microsoft 365 password.

  1. In your Account Manager, click the Email & Office tab from the left-hand menu.
  2. Select Microsoft Office 365.

    Email & Office - Microsoft Office 365

  3. Launch Microsoft 365. (Some users may automatically be routed to the Microsoft 365 management dashboard.)
  4. Enter your username (your Microsoft 365 email address) and click Next.
  5. Click the Forgotten your password? link.
  6. Microsoft will verify your identity for security purposes. In a pop-up, select how you want to receive a verification code, and then click Next.
  7. Enter the code you just received, and then click Next.
  8. Type your new password, and then click Next once again.
  9. You will receive a reset password confirmation. Try logging in again with your new password.

 

Tips for Creating a Strong Password

It is important to create a strong password to protect your Microsoft 365 account from unauthorized access. Remember the following guidelines for creating strong passwords:

  • Use a combination of uppercase and lowercase letters, numbers, and symbols.
  • Avoid using personal information like your name, birth date, or phone number.
  • Your password should be at least 8 characters long.
  • Use a different password for each of your accounts.
  • Consider using a password manager to create and store secure passwords.

 

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