Value Added Tax (VAT) - for European Union (E.U.) Customers only
What is VAT?
VAT (Value Added Tax) is a tax on consumer spending within the territory of a European Member (E.U.) State.
VAT is not included in prices displayed on our site. When applicable, VAT is charged separately and will be itemized on invoices and billing information.
Who may be charged VAT?
As a non-E.U. supplier of web-hosting services to customers in the European Union (E.U.), we are required to comply with the European VAT (Value Added Tax) regulations and charge VAT to customers located in the E.U.
Customers categorized as Business users in the E.U. may be required to self-account for VAT under EC Directive 2006/112, Art 196, using the reverse charge mechanism. For us to determine if you may fall into this category and not charge you VAT, you must supply your VAT Registration Number.
NOTE: If your hosting account accrues charges BEFORE you supply us with the necessary information, VAT will be charged on all purchases prior to the change.
If you are not familiar with the VAT self-accounting rules in your country, please contact your accountant or professional adviser for more information.
How to Submit Tax-exempt Documents
If you are exempt from Federal or State sales tax, we require a valid exemption certificate on file before setting up your account for tax-exempt purchases. To do that, follow the instructions listed below.
Step 1: Gather Required Documentation
Before you submit your certificate, it's important to note that each state has its own set of rules and required certificate forms. Hence, you must obtain the correct form from your state's official website and make sure to fill it out accurately and completely. If there are any errors in the form, you will receive an email from our Tax Department specifying the exact requirements that still need to be fulfilled.
The form must include:
- Full business name
- Full business address
- Your state-issued exemption number (if applicable)
- Your signature Dated by you as the legal purchaser
- Your Account # / Customer ID # needs to be written on the form
- Be sure the Certificate is to the following address:
Domain.com
5335 Gate Parkway
Jacksonville, Florida, 3225
Step 2: Submit the Documents
Once the form is completed, email it to [email protected]. If you have an open ticket on the matter, you can also respond there.
The documents are verified upon submission. Domain.com will review the documents to ensure compliance with all legal requirements for tax exemption. This step is crucial for both the company and the customer to ensure adherence to tax laws.
After our Tax Department reviews and validates your submission, your account will be designated as exempt from tax in the state you specify, and no sales tax will be added to any future purchases.
If you should use your purchases for a non-exempt purpose, you are liable for remitting the tax directly to the state. The exemption does not apply if you charge these purchases on a personal credit card instead of your exempt business credit card.
For tax advice, please reach out to your tax professional.